Retail Merchandise Recovery Audit
Go beyond root cause identification and solve problems that cause financial leakage.
In an industry that is incentivized by retailers’ ongoing challenges, stagnant solutions to mitigating financial risk and operational errors have created more complexities for retailers.
And as expectations rise yet budgets continue to dwindle, retailers have to find creative solutions to do more with less.
Retailers turn to FlexTecs when they need a partner who will…
Get to the source of leakage, actually solve the problem, and prevent future errors.
Create custom technology solutions that solve business challenges instead of stopping at identification.
Connect complex, unstructured data sets to uncover better insight and visibility.
Review 100% of supplier activity.
Accelerate the review and correct errors within payment terms.
ROI in 45-60 Days
Onboard and turn data into profit within 45-60 days of a contract.
$100M +
$100M + in savings through client-facing custom tool development.
100%
Accelerated 100% of historical recoveries to in-year for a Top Global Retailer.
350%
Grew the pool of recoveries by 350% over 2 years for a Top Global Retailer.
What We Do
Retail Merchandise Recovery Audit
Recovery audits are only the first step in a larger process of elevating the operational efficiency of your business.
Primary + Secondary
Catch more while accelerating your recovery audit function.
Catch more recoveries by identifying and understanding the root cause behind payment errors. Then capture claims within 30 days by accelerating your recovery audit function to real-time and expand vendor coverage to 100% to recover more of what you miss.
Internal + In-Year
Expand your internal capabilities.
Maximize internal recoveries before releasing to external teams by leveraging on-demand staff augmentation for additional internal support.
Custom-Built Technology
Prevent future errors by stopping the problem at the source.
Proactively prevent errors with flexible technology that realigns your organization, far beyond the recovery audit function.
How We Do It
We’re not what you’re used to… but we do what you’re used to and more.
Armed with extensive experience helping siloed organizations become more connected, effective, and efficient, we take a more modern, innovative approach to solving financial problems, combining a human approach with custom-built technology that is 3x faster than the industry’s standard.
Together, we’ll take your business from reactive to proactive.
Catch yesterday’s and today’s errors.
Identify + understand the root cause behind payment errors and implement solutions that actually solve the problem, not just cover them up.
Our team helps align your suppliers and ensure compliance with agreements regarding promotion and payments.
Correct those errors + bring your recovery audit function up-to-date.
Accelerate your recovery audit function closer to the time of transaction and recover more of what you miss sooner.
Our tools are custom-fit to your unique environment and help you make sense of your transactional data, bridge operational gaps, and streamline the claim production process.
Build processes and technology that prevent tomorrow’s errors.
Build towards true error prevention.
A lot of recovery audit firms talk about “getting their clients to prevention” but we’re the only ones actually doing the work, leveraging the recovery audit process to custom-build technology to make prevention a reality for your business.
Catch errors before they happen with customized, flexible technology:
Immediately eliminate the issue and not allow the claim to occur in the first place
When a mistake has happened, we catch the error within payment terms (i.e. net 30)
Our Process
What it looks like to work with FlexTecs
Step 1
Pre-Audit Preparation
1. Review payment process
2. Acquire data
3. Convert and upload data
Step 2
Claim Generation
1. Provide sample claims
2. Focus on efficiency
3. Robust quality control (QC) process
Step 3
Recovery Process
1. Collection process
2. Ongoing process improvement
3. Prevention
Our Promise
Every day, we’re creating, iterating, and disrupting the recovery audit industry to better serve your business.
Secure
Security is paramount to us. We’re constantly investing in the security of our systems.
Team of Experts
Get access to a dedicated team of senior-level auditors who apply their decades of experience to elevate your financial processes.
Visibility
Get real-time status updates on claims we make via our FlexTrack Claim Management Portal.
High Catch Rates
We perform regular self-audits to ensure we’re maximizing efficiency and effectiveness.
In-House Developers
We have in-house developers who are here to ensure our technology works for our clients — not against them.
High-Quality Assurance
We protect your existing vendors by producing highly accurate claims.
Scorecard
Evaluating Your Recovery Audit Partner
Are you receiving the most value from your current recovery audit process?
By evaluating your Recovery Audit partner, you will discover their true performance and start to uncover gaps in your partnership and processes.